Privacy Policy and Legal Information

Effective Date: 26 October 2025 

Welcome to the Legal Information and Privacy Policy of DMP Accountants & Valuations Limited (“we”, “our”, “us”). By using this website and engaging our services, you agree to comply with the terms set out below. These, together with our engagement letter(s), govern the basis of our professional relationship with you. If you do not agree with any part of these terms, please refrain from using our website or services. 

Website Usage Terms

Your use of this website is subject to the following terms:

• The content on the pages provides general information and may change without notice.
• Material on this website is either owned by us or licensed to us. Reproduction is prohibited except in accordance with the copyright notice.
• Trademarks on this website not owned or licensed by us, are duly acknowledged.
• Unauthorised use may result in claims for damages and/or criminal liability.
• Your use of this site and any dispute arising from it is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Protecting Your Privacy

We highly value your privacy. It is imperative for us to clearly articulate how we collect, use, and safeguard your information during your use of our website.

We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

Data Controller
DMP Accountants & Valuations Limited (Company No. 15392114) is the data controller responsible for your personal information.
Email: contact@dmp-accountants.co.uk 

Information We Collect

We collect the following information:

• Name and contact details.
• Information relevant to client engagements.
• Information used for AML, due diligence and ID verification checks.
• Website performance data (cookies, analytics, traffic).
• Payment Processing

Where We Obtain Personal Information From
We collect personal data from:
• Individuals directly when enquiring or engaging with us
• Publicly available sources such as official company registers
• Third parties or regulatory bodies where required (for example, HMRC or professional advisers)

Legal Basis for Processing
We process personal data under the following lawful bases:
• Contractual necessity: to perform our professional duties under engagement letters
• Legal obligation: to comply with tax, accounting and anti-money-laundering regulations and where necessary the wider UK law and applicable interests.
• Legitimate interests: to manage operations, maintain quality and communicate with clients or prospects
• Consent: for marketing communications or non-essential cookies 

How We Use Your Information

 We use personal data solely to:

• Deliver our accounting, valuation and advisory services.
• Fulfil our contractual obligations and maintain accurate internal records.
• Verify identity and complete due-diligence and AML checks.
• Comply with our legal and regulatory obligations.
• Communicate about engagements, deadlines or relevant updates.
• Carry out market research, service improvements and staff training.
• Support sales, marketing, and career opportunities where relevant.
• Improve our website functionality and client experience.
• Send marketing communications where consent has been given.

We do not engage in automated decision-making or profiling and all data is used only for lawful and legitimate purposes.

Who We Share Personal Data With
We only share data where necessary and under strict confidentiality or data-processing terms. This may include:
• Regulators and public authorities
• Professional advisers, consultants, or contractors assisting in service delivery
• Providers of compliance, IT, or administrative support operating under confidentiality obligations
• Law-enforcement bodies or courts where disclosure is legally required

We never sell personal data or use it for unrelated marketing purposes.

Security Measures

We employ appropriate physical, electronic, and managerial safeguards to protect against unauthorised access, alteration, disclosure, or destruction of data. 

We review and update our safeguards regularly to ensure continued protection in line with current security standards. 

International Transfers
Where data is transferred or stored outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, to maintain equivalent protection levels. 

Where international data transfers occur, equivalent protection is ensured through adequacy decisions or standard contractual clauses approved by the UK Information Commissioner. 

Regulatory Compliance
We operate in accordance with UK data protection and anti-money-laundering regulations, ensuring all client information is processed, stored and handled securely in line with applicable UK law. 

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, and to comply with legal and regulatory requirements. Typically, this will be 7 years after the end of the client relationship unless required otherwise by law. 

Subject Access Requests (SARs)

You may request details of the personal information we hold about you. We may charge a reasonable fee to cover the use of administrative costs and where requests are manifestly unfounded, excessive or repetitive. Requests should be directed to contact@dmp-accountants.co.uk.

Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction where legally permissible
• Restrict or object to certain processing
• Withdraw consent where applicable

Cookies:

Our website uses cookies to analyse traffic, personalise content, and monitor performance. You may accept or decline cookies via your browser settings. Non-essential cookies will only be placed with your consent. 

Payment Terms & Bad Debts

Unless otherwise agreed in writing, invoices for accounting, advisory or valuation work are payable on demand and no later than 7 days from the invoice date. For ongoing compliance services, payment terms are set out in our engagement letter or invoices.

Failure to pay within agreed terms may result in:

• Suspension of services; 
• Application of interest and recovery costs in line with the Late Payment of Commercial Debts (Interest) Act 1998;
• Legal recovery action 

We expressly reserve all rights in relation to unpaid fees and costs incurred in recovery.

Fee Reviews & Price Adjustments

For ongoing compliance and subscription-based services, we reserve the right to review and adjust our fees periodically to reflect:

• Increases in regulatory, compliance, or professional costs;
• Inflationary pressures;
• Material changes in the scope or complexity of services.
   

Clients will be notified in writing in advance of any fee changes. Continued use of our services after notification constitutes acceptance of the revised fees.

Fees & invoice timings will be explicitly determined in our engagement letters or invoices. These can be clarified on email or call request. 

Limitation of Liability 

While we take all reasonable care in the performance of our services, our liability is limited to the extent permitted by law and as set out in the engagement letter. We are not responsible for losses arising from:

• Misleading, inaccurate or incomplete information provided by clients;
• Delays caused by clients or third parties;
• Events outside of our reasonable control.
• Our liability shall not exceed the total fees paid for the specific services giving rise to the claim, and we shall not be responsible for any indirect or consequential losses. 

Relationship with Engagement Letters

By signing our engagement letter, you confirm you have read and accepted this Privacy Policy. The engagement letter sets out specific terms relating to scope of work and fees; this policy complements those terms and should be read alongside them.

Reservation of Rights

We reserve the right to protect our business and operations, including the right to refuse or withdraw services where continuing would be unlawful, unethical, or detrimental to our firm. Nothing in this policy limits our statutory rights or obligations.

Notice Periods

Notice periods are as follows:

• 14 days for termination of new engagements;
• 30 days for termination of ongoing services;
• Advisory and valuation services are subject to a 14-day notice period.
  
• Urgent requests are treated differently: where cancellation occurs, this will be at management’s discretion, taking into account the work and time already undertaken. In such cases, fees will be charged for time incurred at our Specialist Advisory Rate of £195 per hour with cancellations subject to a premium of 1.5x this rate.

Complaints

If you have concerns about how we handle your data, please contact us first at contact@dmp-accountants.co.uk.
If you remain dissatisfied, you may raise a concern with the Information Commissioner’s Office (ICO) at ico.org.uk. 

Updates

 This Privacy Policy is effective as of 26/10/2025 and may be updated periodically.